RCDD on Staff
  Bicsi Certified Installers


South Bay Communications, Inc. is qualified and well trained on many different makes and brands of voicemails. Being a Telrad Connegy dealer we are certified on the Telrad automated attendant PC based voicemail system. The voicemail is fully integrated with the Telrad Digital line of phone systems.

The Digital Messaging Platform can be configured to meet any business need and offers the latest in voice technology combined with the stability of a Linux operating system.

The is a full-featured digitally integrated Voice Processing system that provides a variety of voice mail, automated attendant and Unified Messaging features. The is a powerful enterprise solution that delivers:

  • Unlimited mailboxes
  • Automated attendant
  • Message LED indicator
  • Call record
  • Call screen
    Message monitor
  • Remote access to mailbox
  • "Follow Me" to pager, cell phone, etc.
  • SMDR
  • Unified messaging
  • Integrated Voicemail
  • Integrated Voice Response
  • Speech Recognition and
  • Text-to-Speech capability
  • Fax
  • Plus many others!
  

What is unified messaging?
It is the ability to receive messages in a variety of formats, including voicemail, email and facsimile. These messages are accessible from multiple locations such as a PC, cell phone or fax machine.

Through an email system, messages are downloaded as WAV files and can easily be transmitted over a corporate network (WAN or LAN) or via the Internet. The mailbox can be set up to dial an internal extension and play the message over the speaker of that station, or to playback over the speakers of a PC or laptop.

We also sell and service voicemail systems manufactured by the following: Nitsuko, Onyx, AT&T, Lucent, Avaya, Merlin, Norstar, Samsung, Comdial, Vodavi, Executone, Isotec, Panasonic, NEC, Toshiba, plus many others.

Designed by Jud Hatcher