By opting in to receive SMS (text) messages from South Bay Communications & Security you agree to these SMS Terms & Conditions.

SMS Communications

South Bay may send SMS text messages for purposes including, but not limited to:

• Appointment confirmations and reminders

• Technician arrival notifications

• Service updates

• Project scheduling

• Customer support communications

• Billing notifications

• Account-related updates

• Emergency service notifications

• Promotional offers and company announcements (where you have provided consent)

Messages may be recurring or sent on a one-time basis depending on the services you request or the preferences you select.

Message Frequency

Message frequency varies based on your interactions with South Bay and the services you receive.

Message & Data Rates

Message and data rates may apply. Charges are determined by your wireless carrier and are your responsibility.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message received from South Bay.

After opting out, you will receive a confirmation message and no additional SMS messages will be sent unless you opt in again.

Help

For assistance, reply HELP to any SMS message or contact us directly using the information below.

South Bay Communications & Security

Phone: (757-523-9646)

Email: (service@southbaycomm.com)

Website: (www.southbaycomm.com)

Consent

By providing your mobile phone number, you consent to receive SMS communications from South Bay Communications & Security. Your consent is not a condition of purchasing any goods or services.

Your mobile number and SMS consent will not be sold or shared with third parties for their marketing purposes. Information may be shared only with trusted service providers who assist in delivering SMS communications on our behalf and only as necessary to provide those services.

Delivery

SMS delivery depends on your wireless carrier and network availability. South Bay cannot guarantee that every message will be delivered accurately or on time.

Messages may be delayed or not delivered due to factors outside of our control, including but not limited to:

• Wireless carrier outages

• Network congestion

• Equipment failures

• Weather conditions

• Geographic location

• Mobile device settings

South Bay is not responsible for delayed or undelivered messages.

Supported Carriers

SMS service is available through most major U.S. wireless carriers. Carrier participation may vary. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.

Disclaimer of Warranties

SMS services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. South Bay Communications & Security does not guarantee uninterrupted, secure, or error-free delivery of SMS messages.

Limitation of Liability

To the fullest extent permitted by law, South Bay Communications & Security shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our SMS services, including delayed, failed, or misdirected messages.

Indemnification

You agree to indemnify and hold harmless South Bay Communications & Security, its employees, officers, agents, and affiliates from any claims, damages, liabilities, costs, or expenses arising out of your use of our SMS services or your violation of these Terms & Conditions.

Changes to These Terms

South Bay Communications & Security reserves the right to modify these SMS Terms & Conditions at any time. Updated versions will be posted on our website and become effective upon posting.

Contact Us

If you have questions regarding these SMS Terms & Conditions, please contact:

South Bay Communications & Security

Phone: (757-523-9646)

Email: (service@southbaycomm.com)

Website: (www.southbaycomm.com)

By opting in to receive SMS communications from South Bay Communications & Security, you acknowledge that you have read and agree to these SMS Terms & Conditions.

South Bay Communications & Security respects your right to privacy. You can view our privacy practices and notices here.